Services

Helping you make the right decision.

Consultancy

We work with organisations to help develop effective organisational cultures, enhancing team performance, transparency, trust and team alignment to common goals.

People Development

Senior leadership is often an isolated place.

We can offer support to individual Board Members or work with Boards to review their effectiveness. We empower leadership teams to see a holistic view of the various business elements required to drive culture, mindset and organizational business improvement over a specific time period. Our consultants have significant board room experience in both the private and public sector, often in challenging and regulated environments. They are Fellows and Members of the Institute of Directors.

Knowledge Management

Why is knowledge management so important?

We help organisations understand and improve the flow of knowledge components through the business to allow innovation to grow within the organization, customers benefit from increased access to best practices, and reduce employee turnover. We work with companies to uncover the existing knowledge available to them, understand how to spread this information to produce additional value, and plan what outcomes will be delivered.

Transformation

New technologies are driving an accelerated culture of change.

We work with organisations to help them identify the human impact of new technology and change, our humanistic approach helps organisations reimagine how their people use and experience technology creating a pathway from ‘vision’ to results. We provide a 12-step baseline leadership framework to help organisations define and execute on their goals and vision, engage with their teams to excite them and sustain momentum to deliver business-based outcomes.

Education

Digital technologies are now thoroughly embedded into learning and teaching as a matter of deliberate investment and policy from HE providers. We help educators who are struggling to navigate their way through a world that presents a bewildering number of possibilities for how to learn.

Technology Transformation

–We work with educational establishments to help discover tools to help you lead your organisation to engage effectively and creatively with digital technology at both strategic and operational levels. We explore a variety of challenges and opportunities that digital leaders encounter and encourage your teams to consider alternative strategies and approaches to implement and secure successful change.

Learner Experience

–Designing the curriculum of the future is more than delivering learning outcomes. We help educators understand where new technologies are impacting current blended and hybrid learning how they are likely to change delivery and what new digital skills are required to provide immersive and engaging learner pathways.

Business Winning

For many organisations growth is an important goal. However, resourcing the skills needed for campaigns and bids can be a challenge.

Sales and Capture Strategy

–Our expertise spans business development, campaign creation, capture and retention. Based around business winning transformation we work with organisations to build on their strengths to implement practical and sustainable improvements. We apply a Shipley Business Development Capability Maturity Model – BD-CMM® to help you improve business winning performance and increase the intimacy of client relationships.

Bid Management

–Our pragmatic application of Shipley’s Business Development Capability Maturity Model – BD-CMM® allows us to identify how to augment your existing people and process strengths. We offer flexible and professional capture and bid resources to work with your business winning teams. Consultants can be brought in to support your bid from start to finish, or to supplement your own resources as well as offering mentoring and coaching to support Bid Directors.

Customer Journey Orchestration

Customer personalisation isn’t just a goal for the future.

It’s a necessity for today’s brands who want to thrive in the modern market, providing a competitive advantage in today's crowded digital marketplace. It all hinges on your ability to connect your customers to the touchpoints they have with your brand, and whether they favor a promotional email first thing in the morning, a website visit on their lunch break, or a social media ad instead of an SMS message etc. We help organisations capture and understand Real-Time customer interaction data to gain insights into what customers are doing, how, where and what technology they are using to interact with your brand. Customer Journey Orchestration enables you to give your customers the right information, at the right time, in the right format so that they have a truly personal experience with your brand.

Training Transformation

The way we’re working is changing, and so is the way we’re learning.

The world is now hybrid, in this unfamiliar and changing landscape, L&D has to deliver new skills for employees. Digital learning AR, VR, and immersive learning are all coming to the fore as ways to deliver self-directed or remote learning. Our approach to training transformation is not only about utilising new delivery modalities, but also establishing a robust curriculum structure founded on the science of learning and aligned to the new workforce skills required to deliver organisational growth agendas of the future.

NED

With over 30 years commercial and leadership experience with FTSE 100 and start up business’s I have developed a pragmatic approach to working with senior teams and shareholders whether developing strategy, hands on delivery of revenue growth activities, leading diverse teams to implement significant technology transformation or coaching team members I help organisations reimagine business domains, reduce cost, apply innovative and new technologies, enhance growth and deliver outstanding customer and user experiences.

We take an agile approach to collaborating with the C- Suite, shareholders and delivery teams throughout the business and provide both advisory and hands on practical support building effective company cultures and providing insights into new technologies and their impact on company strategy.

Technology

We help boards and senior teams understand new technologies such as block chain, AI, Web3, etc. and how they are changing organisational cultures and behaviour. As the pace of change is acceleration it is often challenging to rapidly grasp the intricacies of new technology and adeptly translate them into actionable strategies that yield measurable business value which is key to supporting organisational growth

Customer Experience

•We help organisations enhance and personalise their customers experiences. Understanding Real-Time customer interaction data about what customers are doing, how and where they are doing it and what technology they are using all helps develop personalised customer journeys enabling you to give your customers the right information, at the right time, in the right format so that they have a truly personal experience with your brand.

Capture, Growth Strategy & Performance

Our expertise spans business development, campaign creation, capture and retention. Based around business winning transformation I work with boards and senior management teams to implement practical and sustainable improvements

Product Lifecycle Management

Providing a deep understanding of market dynamics and customer needs in competitive landscapes enables small business to plan compelling product and service developments that are costed, aligned to market and customer demand that support the growth ambitions for the business

Client Stories

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